Privacy Policy

This Privacy Policy explains how Everest Group Restoration ("we", "us", "our") collects, uses and protects information you provide through everestgrouprestoration.com (the "Site"). By using the Site, you agree to the practices described here.

Information we collect

Information you give us. When you submit our contact form, we collect the information you enter:

• Your name
• Your email address and/or phone number, depending on how you ask us to reach you
• The service you need (for example, water, mold, roof or storm damage)
• Any message you choose to write

Information collected automatically. Like most websites, we record your IP address when you submit a form, and we use Google Analytics to understand how visitors find and use the Site. Analytics data is aggregated and includes things like pages viewed, approximate region, device type and the source that brought you here. We also record when visitors tap our phone, WhatsApp or email links, so we know which channels people prefer.

We do not collect payment card data, Social Security numbers or other government identification through this Site.

How we use your information

• To respond to your request and provide restoration services
• To contact you by phone, email, text or WhatsApp about your inquiry
• To coordinate work and, when applicable, assist with your insurance claim
• To improve the Site and understand which services and areas people need most

We do not sell or rent your personal information.

When we share information

We share information only when necessary:

• Service providers who help us operate — for example our website host, email provider and analytics provider
• Licensed partners or subcontractors assigned to perform work at your property
• Your insurance carrier, when you ask us to assist with a claim
• Legal authorities, when required by law or to protect our rights

Cookies and analytics

The Site uses cookies set by Google Analytics to distinguish visitors and measure usage. You can block or delete cookies in your browser settings; the Site will still work. To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.

Calls and messages

If you call us or send a message, we keep a record of that contact so we can serve you properly. Florida is a two-party consent state: if a call is ever recorded, you will be notified at the start of the call and may decline.

Data retention and security

We keep contact requests for as long as needed to serve you and to meet our legal and insurance obligations. We use industry-standard measures, including an encrypted (HTTPS) connection, to protect information in transit. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your choices

You may ask us to access, correct or delete the personal information you submitted, or ask us to stop contacting you. Email info@everestgrouprestoration.com and we will respond within a reasonable time. Depending on where you live, you may have additional rights under applicable state privacy laws.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect their personal information.

Third-party links

The Site links to third-party services such as Facebook, Instagram and WhatsApp. Their privacy practices are their own, and we are not responsible for them.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above always reflects the current version.

Contact us

Everest Group Restoration
Phone: (656) 251-5743
Email: info@everestgrouprestoration.com
Serving Tampa Bay and the surrounding areas in Florida